Employment

ACT – Working Conditions Authority

Authority for Working Conditions (ACT). Check your labour rights, file complaints, and get information about contracts, holidays, wages and dismissals.

What you need before you start

  • Cartão de Cidadão (Citizen Card) or Chave Móvel Digital
  • Employer details (for complaints)
  • Relevant employment documents (contract, payslips)

Step by step

  1. Go to www.act.gov.pt

  2. To consult information: browse the thematic areas (contracts, holidays, etc.)

  3. To file a complaint: click 'Serviços Online' → 'Apresentar Queixa' (File Complaint)

  4. Authenticate with CMD or Cartão de Cidadão

  5. Fill in the form with the company details and employment situation

  6. Describe the non-compliance situation in detail

  7. Attach supporting documents (contract, payslips, emails, etc.)

  8. Submit the complaint and wait for ACT to contact you (variable timeframe)

Tip: If in doubt, always contact the official service directly.

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